;;------------------------------------------------------------------------------ ;; ;; File: CASPER.EXAMPLE ;; Created: 11/21/94 ;; Author: Will Fitzgerald ;; Copyright: Copyright (c) 1997 Neodesic Corporation ;; ;; Description: Example run of the Micro-Casper program ;; ;;------------------------------------------------------------------------------ ? (casper) CSR: Hello, May I help you? Customer: I've rung up to complain about my water. CSR? What's your name, please? Choose the best choice (0 for none): 1. 1.00 ASK-NAME What is your name? 2. 0.69 ASK-NAME/ADDRESS What is your name and address, please? 3. 0.37 ASK-BITS-DESCRIPTION What do the bits look like? 4. 0.29 ASK-PROBLEM-DESCRIPTION What seems to be the problem? 5. 0.29 ASK-ADDRESS What is your address? 6. 0.20 ASK-BITS-COLOUR What colour are the bits? CSR? 1 CSR: What is your name? Customer: My name is Mr. Smith. Ronald Smith. CSR? Where do you live, Mr. Smith? Choose the best choice (0 for none): 1. 0.78 ASK-ADDRESS What is your address? 2. 0.56 ASK-NAME/ADDRESS What is your name and address, please? CSR? 1 CSR: What is your address? Customer: I live at The Grange on Caledonian Drive in Eccles. CSR? Could you please describe the bits to me? Choose the best choice (0 for none): 1. 1.00 ASK-BITS-DESCRIPTION What do the bits look like? 2. 1.00 ASK-PROBLEM-DESCRIPTION What seems to be the problem? 3. 0.57 ASK-BITS-COLOUR What colour are the bits? 4. 0.42 ASK-PROBLEM-DURATION How long have you had the problem? 5. 0.36 ASK-ADDRESS What is your address? 6. 0.36 ASK-NAME What is your name? 7. 0.27 ASK-NAME/ADDRESS What is your name and address, please? CSR? 1 CSR: What do the bits look like? Customer: The bits are black. CSR? How long have the bits been bothering you? Choose the best choice (0 for none): 1. 1.00 ASK-PROBLEM-DURATION How long have you had the problem? 2. 0.61 ASK-PROBLEM-DESCRIPTION What seems to be the problem? 3. 0.53 ASK-BITS-DESCRIPTION What do the bits look like? 4. 0.27 ASK-BITS-COLOUR What colour are the bits? 5. 0.22 ASK-BLACK-BITS Do you have black bits in your water? CSR? 1 CSR: How long have you had the problem? Customer: I just noticed the bits today. CSR? Have you seen any fire fighters around? Choose the best choice (0 for none): 1. 0.73 ASK-FIRE-BRIGADE Have you seen the fire brigade in the area? 2. 0.42 TELL-FIRE-BRIGADE-SEDIMENT The fire brigade stirred up some sediment CSR? 1 CSR: Have you seen the fire brigade in the area? Customer: The fire brigade were here earlier working on the hydrants. CSR? i think the problem is that the fire brigade stirred up some sediment whilst working on the pipes Choose the best choice (0 for none): 1. 0.93 TELL-FIRE-BRIGADE-SEDIMENT The fire brigade stirred up some sediment 2. 0.60 ASK-PROBLEM-DESCRIPTION What seems to be the problem? 3. 0.39 ASK-PROBLEM-DURATION How long have you had the problem? 4. 0.27 ASK-FIRE-BRIGADE Have you seen the fire brigade in the area? CSR? 1 CSR: The fire brigade stirred up some sediment Customer: Is my water safe to drink? CSR? yes, it's safe. Choose the best choice (0 for none): 1. 0.76 TELL-WATER-SAFE Your water is perfectly safe to drink. CSR? 1 CSR: Your water is perfectly safe to drink. Customer: Thank you for your help. Good-bye!